UBI approves complaint against "Espresso" contribution
The Independent Complaints Authority for Radio and Television (UBI) on Friday approved a complaint against a report by Radio SRF's consumer magazine "Espresso". It rejected complaints against two television broadcasts.
The "Espresso" report focused on the sale of a dietary supplement costing around 600 francs to a woman over 80 years old. According to the UBI, a consumer magazine may denounce abuses in telemarketing in an advocacy manner. However, in its review, the UBI came to the conclusion that the sales pitch in the article was inaccurately portrayed. Neither had the saleswoman promised the customer a "miraculous cure", nor had she "grossly negligently" recommended that she forgo medication. According to the UBI statement, the journalistic duty of care was violated in that Radio SRF did not report transparently and fairly on the sales talk. The deficiencies identified had significantly impaired the overall impression and made it impossible for listeners to form their own opinion about the sales pitch.
In contrast, the UBI unanimously rejected complaints against two television programs. The complaints concerned the report "New drones for Switzerland" by the political magazine "Rundschau" and the program "Sternstunde Philosophie" by SRF television on the subject of "Nationalism and populism - where is Switzerland headed? (SDA)
