m&k issue 11-12/2018

Receive the German-language trade magazine "m&k" in the m&k issue 11-12/2018 as a PDF download with the following table of contents:

MARKETING

NPO MARKETING The focus is on a credible mission, sustainable fundraising and lots of multichannel communication. CUSTOMER LIABILITY Everyone has them, but fewer and fewer use them. Customer cards, bonus points, collector's stamps CUSTOMER CONNECTION Customer experience management (CEM) is a great way to build customer loyalty.

COMMUNICATION

CAMPAIGN WITH CULT POTENTIAL Pro Infirmis wins gold at the Edi with "Everyone is equal, no one is more equal". DIGITAL ADVERTISING NETWORKS The Swiss are a nation of commuters. Digital out of Home can reach millions of potential customers every day. DOOH ADVERTISING We asked marketers of digital platforms about their favorite projects.

ASSOCIATION CONTRIBUTIONS

SWISS MARKETING Customer loyalty in 2019. SWISS ADVERTISING ASSOCIATION Five tips for the advertising and media budget. SWISS FRANCHISE ASSOCIATION Successful investor communication. SWISS DIALOG MARKETING ASSOCIATION Data protection is a matter for the boss. CALLNET The best customer service in Switzerland.

DIGITAL

MOBILE MARKETING Push messages or app ads: Mobile marketing reaches the consumer. DIGITAL-MARKETING-ABC MK asked experts to explain digital marketing terms. SMAMA (SWISS MOBILE ASSOCIATION) Interview with the president of the Smama board about the association's goals.

MEDIA

OUTDOOR ADVERTISING Even though DOOH is a growth medium: In Switzerland, the classic paper poster still sets the tone. FACHMEDIEN Great success for the parent magazine Fritz+Fränzi: At the Q-Award ceremony on November 28, the paper prevailed against strong competition - for the second time in its history.

HEADLINES

Opinion Meetingpoints Source of supply index Scene Portrait Kathrin Steiger, Managing Director, Schtifti Foundation
Category: Single issues

CHF 14.50