Technical jargon: What does "cohort" actually mean?

In his column "Technical jargon", Benno Maggi explains terms from the field of marketing and communication. This time it's about the term "cohort" and its meaning in the marketing context.

Kohorte

In times of Corona, virologist lingo spreads almost as fast as the virus itself. Virologists, led by Germany's most popular, Christian Drosten of Berlin's Charité, often talk about the Munich Cohort study and other epidemiological cohort studies to explain the containment of a spread of the virus.

But this almost antiquated word has not only made its way into marketing lingo since Corona. No sooner have we understood that talking about target groups is no longer so en vogue in marketing, but rather about stakeholder groups or personas, than the next word appears: cohort, which originally comes from military language.

 

Suspicious characteristics and behavior

But instead of talking about the military subunit of a Roman legion, some talk about Ischgl tourists, Bergamo Champions League match-goers, or even the Munich cohort as viral hotspots. The others show customer cohort diagrams with total revenues, over several time periods, broken down by customer acquisition cohorts. Excuse me? In medicine, cohorts enable conclusions about biological or medical relationships. In marketing, what companies can expect from their existing or to-be-acquired customers based on their behavior. In both cases, it is simply a matter of groups of people and their common characteristics over a certain period of time, which they transmit in their contact networks. Virologists can explain, but not prevent, the fact that cohorts cripple not just individual countries, but the entire planet, and that not just a single company, but entire industries suffer as a result.

* Benno Maggi is co-founder and CEO of Partner & Partner. He has been eavesdropping on the industry for over 30 years, discovering words and terms for us that can either be used for small talk, pomposity, excitement, playing Scrabble, or just because.

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