Alpine sizes and alternatives
DESTINATION BERGE The conference and event locations in the heights are honing their USPs. These range from geological features to coolness to international appeal. In the 2015 summer tourist season, the Swiss hotel industry recorded 142,000 fewer overnight stays than in the same period of the previous year. The Alpine regions were hit hardest by the decline (Graubünden -7.8 percent; Valais -2.7 percent). [...]
In the 2015 summer tourist season, the Swiss hotel industry recorded 142,000 fewer overnight stays than in the same period of the previous year. The Alpine regions were hit hardest by the decline (Graubünden -7.8 percent; Valais -2.7 percent). In order to cushion this development, more and more leisure destinations are positioning themselves in the area of meetings, incentives, conventions and events (MICE for short). Interlaken, which has been active in this segment for some time, is marketing itself specifically as an "all-in-one" destination. "We are clearly positioning ourselves in the congress business, which has great added value for the destination as a whole," says Carmen Fuchs, Sales & Marketing Assistant Interlaken Congress & Events AG. With the destination Thun/Lake Thun, which is part of the marketing organization and also focuses on conferences and events, as well as the incentive-strong Jungfrau region, Interlaken can cover all four 'MICE letters', according to Fuchs.Interlaken: in balanceThe target group primarily includes customers from Switzerland and the corporate environment, as well as international associations. With the latter, however, accessibility is a major challenge. "We need to educate our customers so that they understand that even getting there on a beautiful route is an experience," says Fuchs. It is also not easy to obtain the necessary hotel capacity during the summer months, he adds. "Targeted processing of customers and transparent communication will help us to generate business in the future, especially outside the strong summer months," says Fuchs. After a strong 2014, 2015 was a rather weak event year, he says. The volatility in the MICE business was felt, he says, and attempts were made to counteract it with various measures. "The MICE sector is facing strong cut-throat competition, especially for the letters C and E. In the meeting and incentive we still locate growth potential for the destination ", explains Fuchs. In general, Interlaken is required to pursue a good strategy in the area of sales and marketing and to work the markets in a targeted manner. "For 2016, we see a small improvement in bookings, but we are still very challenged," says Fuchs. Another task, he says, is to find a good balance in the destination between the MICE guest and the vacation guest. "If there is an imbalance here, the MICE guest can suddenly feel uncomfortable with us," Fuchs explains. In 2016, Interlaken is sprucing itself up. Many seminar hotels, such as the Victoria-Jungfrau Grand Hotel and Spa, are being renovated. In March, the four-star seminar hotel Deltapark Vitalresort in Thun will open, and for the second season, the ICE Magic ice skating experience will take place in the heart of Interlaken, lasting until February 29, 2016. www.interlaken-congress.ch