Digitec Galaxus increases sales by 8.7 percent

Digitec Galaxus increased its platform sales by 8.7 percent year-on-year to CHF 2.427 billion in 2022. The Swiss online retailer gained new customers in southern and western Switzerland and in Germany in particular.

coronavirusSwiss online retailer Digitec Galaxus continued to grow solidly in the past fiscal year 2022. Group-wide platform sales for the Swiss, German and Austrian markets rose to CHF 2.427 billion. Compared to the previous year, this corresponds to an increase of 8.7 percent. Net trade revenue increased by 7.4 percent to CHF 2.206 billion.

The sales curve of Digitec Galaxus is rising steeply. Graphic: zVg.

"I am proud and grateful that we were able to achieve almost double-digit growth in this eventful year despite stagnating retail sales," says Florian Teuteberg, CEO of Digitec Galaxus. "This development proves how well our offering is received by online shoppers and that we enjoy the trust of our clientele." In 2022, more than 3.3 million people shopped at least once at Digitec Galaxus, 700,000 of them in Germany and Austria.

Offer constantly expanded

According to the company, this was due to the fact that "Digitec Galaxus further expanded its product range. In Germany, it has more than doubled and now includes 1.7 million products. In Switzerland, the assortment includes almost five million products. In addition, Digitec Galaxus has linked up several hundred new suppliers and retailers.

Daily demand - and energy saving

In Switzerland, the electronics specialist Digitec and the online department store Galaxus again recorded the greatest customer growth in southern and western Switzerland. In Europe, the online store recorded high double-digit sales growth. Demand was particularly strong for everyday products and appliances related to the topic of the hour - energy saving. Accordingly, the Swiss online retailer achieved the greatest sales growth in the Do it + Garden, Supermarket, and Beauty + Health product groups. Sales in the three categories grew by double-digit percentages. By contrast, the electronics market declined following the corona-related boom years.

New boxes, less air and snail mail

According to the company, the optimized carton sizes met with a positive response in the community. Thanks to the newly introduced sizes, 28 percent less air is shipped per package and tons of packaging material are saved. The "slower delivery" option has also been well received by customers. This relieves the customer of the burden on the online retailer's logistics crew. At the end of the year, the voluntary delivery option ensured that over 95 percent of all deliveries left the warehouses on time, even during the intense Christmas business.

Logistics capacities significantly increased

In Krefeld, North Rhine-Westphalia, Galaxus opened its second logistics center for the German and Austrian markets in the summer in order to ship the growing order volumes to customers on time. With 14,000 square meters of warehouse space, more than 100 employees and capacity for over one million parcels per year, Galaxus is set to raise its service level in the EU to a new level.

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